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FAQ

Custom Bobble heads FAQ's. These should help you find the additional information you require - if you can't find the answer to your question, don't hesitate to contact us.

 

Q:Is it possible for you to do ...?
Yes, If you can imagine it, we can make it. Just give us your detail comments and photos, we can sculpt anything as long as you can imagine. see our fully comstomized section.

Also for the Past Sample Bodies, We can change the clothing colors, remove/add extra item such as sunglasses and hats.

 

Q:How long must I wait for my bobbleheads?
You have the shipping option on order page to select the time frame to receive your item. if you need to receive the bobblehead fast, We can make and deliver it within 5 days.

We ship all our bobblehead dolls via DHL/Fedex/UPS, you may get the doll in 2-7days after ship.

We send photos to you during production for approval, If any delays in receipt of approval of the proof or changes to the proof are requested, additional time may be needed to complete the job.

 

Q:How much will my bobblehead cost?
Our single bobblehead dolls start at $79 and generally cost between $89-$109, including standard delivery. A few of the more intricate dolls (custom-body doll, car, motorcycle, pet) are more expensive. We charge small additional fees of $3-$7 for add-on items like tattoos, glasses and hats.

 

Q:My add-ons are pretty specific, How much will it cost?
Free, Any small add-ons not listing on our website are free, you can write your specific on the comment.

 

 

Q:Can I get a discount for more dolls?
Yes, we can offer a good discount for more dolls.
Add the dolls to the cart, conform the order, the discount would show at the step 2 of checking out. It would discount auto.

Store Quantity Discount Policy
Buy 3 or more of any item, get 15% off
Buy 6 or more of any item, get 20% off
Buy 11 or more of any item, get 25% off
Buy 25 or more of any item, get 30% off

 

Q:Do I get a discount on shipping if I purchase multiple bobbleheads?
Yes, we will offer a discount on shipping for combine shipments.

 

Q:I am looking for more than one unit of my custom bobblehead - can I get a discount?
Yes, we offer quantity discounts. Please visit our discount information page or email us for a quote and let us know how many copies you will need. The discount level will increase with the quantity ordered.

 

Q:What photographs should I send?
Generally, We need 1 good clear front view photo to actually sculpt from. A profile can be sent but is not necessary. However, if you want a head to toe full custom design, we will need a body shot and pose/outfit photos.

We accept all picture formats but prefer .JPG and .GIF files.

The output of the bobblehead depends on the quality of the photo. Therefore, we always recommend that the photo should have a smiling face or with some unique facial expression. We strongly advise against sending us wedding photos or artistic photos that use soft lenses, but lack in facial details.

SAMPLE OF GOOD PHOTOS (Side view is not necessary)

Please note that we can not piece together multiple photos to capture different facial features or expressions.
EX. If you want the person to smile, the front photo must dipict them smiling.

 

Q:What's the Crystal gift box?
The gift box is crystal, can see the inside dolls clearly.
It would make your dolls more valuable and keep the dust out.

 

Q:What Countries do you Ship to?
WORLDWIDE! We ship products all Over the World – to well over 210 Worldwide destinations.

 

Q:Will I be notified when my order ships?
YES! After your order has been shipped, we will send you an email shipping notice, confirming that your package has been sent to you. The email will also provide you with a Tracking Number.

 

Q:What if I hate my bobblehead? Can I cancel or refund?
This is not a 100% satisfaction guarantee type of offer. Our artists are excellent at what they do. However, creating the human face is a very complex and subjective process. While most of our past customers are thrilled with their finished custom boblehead, honestly speaking, some are not. Please keep in mind though, that these are artistic, custom made bobbleheads, not meant to be exact replicas of your faces. Our artists find distinguishing characteristics of your face and accentuate those to create a likness. Our custom bobbleheads take days to create and are very detailed. By the time we send a photo of your bobblehead to you for proof, serveral artists have worked on every aspect of the sculpture based on your requirements. Therefore, all our sales are final. We entertain no refund requests or cancellation orders or exchange requests.

 

Q:Stages of Proofs and are you still Not Sure?
Sculpted Head - we will hand sculpt the head to resemble the primary photo you attached to the order. At this time, you will be able to make any changes to the facial propertities, nose, mouth, skin texture, etc. Changes are done if necessary at no charge to you. Once you approve the item we continue to the next phase. Once approved, The head will be baked and no further changes to the face can be made.

Body Proof (if applies) - we will hand sculpt the body to resemble the order notes and or photo you attached to the order. At this time, you will be able to make any changes to the position, etc. Changes are done if necessary at no charge to you. Once you approve the item we continue to the next phase. Once approved, The body will be baked and no further changes to the body can be made.

Complete proof - during this stage, we will show you the finished product, during this phase and with all your previous feedback, most customers are happy and approve their doll to have it shipped. At this stage, only the logos can be changed as your doll is completely baked and can not be changed. We have to re-sculpt the head/body if you want to make any other changes at this stage, and we will charge $20 USD to re-sculpt a head/body.

We are always happy to discuss any questions you may have with any aspect of our service. Please email us with your query on info@webobblehead.com

 

Satisfaction and likeness of my bobblehead problems.
This is not a 100% satisfaction guarantee type of offer. Our artists are excellent at what they do. However, creating the human face is a very complex and subject process. While most of our past customers are thrilled with their finished custom boblehead, honestly speaking, some are not. Please keep in mind though, that these are artistic, custom made bobbleheads, not meant to be exact replicas of your faces. We can create the likeness to your satisfaction if you can provide your opinion when reviewing the proofs. It is a very important step to make it look as close as possible. Our sculptors will take your comment seriously and make the amendment the way you asked. By doing this, you can ensure the likeness of the bobblehead that you are receiving. 


custom bobbleheads
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